Business Support Specialist, Contract Logistics – DSV, South Africa, Kempton Park

Job Overview

DSV is currently hiring for the position of Business Support Specialist, Contract Logistics in South Africa, Kempton Park. This role involves key operational responsibilities, and qualified applicants who meet the criteria below are encouraged to apply.

Job Details

• Employer: DSV
• Location: South Africa, Kempton Park, South Africa
• Posted: 11 August 2026
• Closing date: Not specified by source; applications may close without notice.
• Salary: Not disclosed by source

Key Responsibilities

• Receive, validate, investigate, and resolve system incidents and support tickets
• Act as local business-facing point of contact for system support and escalations
• Coordinate with internal and external support providers to resolve issues
• Lead/support the systems workstream for customer and carrier implementations.
• Gather, validate and document business and technical requirements.

Requirements

• Minimum 2 years' experience supporting enterprise logistics or supply chain systems.
• Minimum 2 years’ experience in warehouse and transport logistics
• Experience supporting/leading customer and carrier onboarding projects.
• Experience supporting system integrations and data exchanges between multiple business partners.
• Experience facilitating SIT, UAT and production deployment activities.
• Experience working with technical vendors, software providers and business stakeholders.
• Experience with carrier buy-rate and customer sell-rate configuration.
• Experience in being a single point of contact for day-to-day user base support enquiries (incidents, requests) at a local level as well as the escalation point for the same to both internal and external parties.

How to Apply

Use the Apply Now button below to navigate directly to the official DSV recruitment portal and complete your online application.

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