Forward Deployed Engineer (FDE) – OfferZen, South Africa

Job Overview

OfferZen is currently hiring for the position of Forward Deployed Engineer (FDE) in South Africa. This role involves key operational responsibilities, and qualified applicants who meet the criteria below are encouraged to apply.

Job Details

• Employer: OfferZen
• Location: South Africa, South Africa
• Posted: 10 September 2026
• Closing date: Not specified by source; applications may close without notice.
• Salary: Not disclosed by source

Key Responsibilities

• Partner with customers to understand operational challenges and success criteria
• Translate open-ended problems into clear technical designs and implementations
• Build AI agents that integrate with customer systems and perform real tasks
• Own deployments, including reliability, performance, and continuous improvement
• Test with real data, measure outcomes, and iterate based on results
• Collaborate with Product & Engineering to ship high-quality solutions
• Contribute to tools, documentation, and best practices that scale customer delivery
• + years of experience in software engineering or technical problem-solving roles

Requirements

• Comfort working directly with customers and owning ambiguous problems
• Clear communication skills and a strong ownership mindset
• Curiosity and interest in building AI-powered systems that work in practice
• Experience in forward-deployed, solutions engineering, or customer-facing roles
• Exposure to AI agents, automation, or conversational systems
• Experience operating and improving production systems
• Location: must be based in or willing to relocate to Johannesburg (office is in Rosebank)
• Office attendance: ~4 days a week on-site, typically at a client's office, not Wonderful's own office

How to Apply

Use the Apply Now button below to navigate directly to the official OfferZen recruitment portal and complete your online application.

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