Fraud Manager – Ozow, Cape Town

Job Overview

Ozow is currently hiring for the position of Fraud Manager in Cape Town. This role involves key operational responsibilities, and qualified applicants who meet the criteria below are encouraged to apply.

Job Details

• Employer: Ozow
• Location: Cape Town, South Africa
• Posted: 7 September 2026
• Closing date: Not specified by source; applications may close without notice.
• Salary: Not disclosed by source

Key Responsibilities

• You will work closely with the Fraud Strategy Lead on strategy, rules, risk appetite, and the fraud technology roadmap, and partner across Risk, Compliance, Legal, Commercial, FinOps, Product, Engineering, and Data.
• Lead and develop a high-performing Fraud Operations team, fostering accountability, innovation, and continuous improvement through coaching, regular performance reviews, and development planning.
• Own team resourcing and capacity planning, including shift scheduling, overtime, and after-hours or weekend coverage, against alert and investigation volumes.
• Act as the internal fraud subject-matter expert, guiding fraud operations and controls and engaging banking partners on fraud-related matters.
• Own fraud rule design, risk appetite recommendations, and vendor relationships for the fraud function.
• Partner with merchants' fraud and risk teams to exchange typology intelligence and coordinate joint mitigation.
• Translate Ozow's fraud strategy into operational execution, aligned to business growth objectives.
• Continuously assess emerging fraud threats, trends, and attack vectors, and define and monitor the key risk indicators that inform fraud risk appetite.

Requirements

• You eagerly embrace change, absorb cross-functional skills, and connect ideas across disciplines to drive fresh thinking and innovation.
• Ability to initiate, develop, maintain and leverage outstanding relationships to influence a wide network, both inside and outside the company.
• A trailblazer who steps up, takes charge, and creates meaningful impact—those driven by performance and purpose to lead from the front and make a real difference every day.
• You thrive in collaboration, embrace inclusion, and bring a genuine curiosity for global cultures—valuing collective success over individual credit.
• Demonstrate strategic foresight, sound judgement, and the ability to make confident decisions under uncertainty, always working toward the best possible outcomes.
• You challenge norms, champion innovation, and constantly seek growth—for themselves, their team, and the solutions they build.
• You are a decisive doer—those who take initiative, follow through with confidence, and ensure results through courageous, hands-on leadership.
• We value optimism, agility, and the strength to persevere under pressure—balancing performance with positivity, even in challenging environments.

How to Apply

Use the Apply Now button below to navigate directly to the official Ozow recruitment portal and complete your online application.

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