Operational Excellence Specialist, Digital Transformation & AI, Air & Sea – DSV, South Africa, Kempton Park

Job Overview

DSV is currently hiring for the position of Operational Excellence Specialist, Digital Transformation & AI, Air & Sea in South Africa, Kempton Park. This role involves key operational responsibilities, and qualified applicants who meet the criteria below are encouraged to apply.

Job Details

• Employer: DSV
• Location: South Africa, Kempton Park, South Africa
• Posted: 9 October 2026
• Closing date: Not specified by source; applications may close without notice.
• Salary: Not disclosed by source

Key Responsibilities

• AI Adoption & Innovation: Identify and assess opportunities for transformation, process improvement, automation, and AI adoption across the business.
• AI Adoption & Innovation: Support AI use-case selection, adoption, and value tracking.
• AI Adoption & Innovation: Research emerging technologies, digital trends, and industry best practices, and recommend opportunities for innovation and continuous improvement.
• AI Adoption & Innovation: Run AI awareness and upskilling sessions and maintain an ideas pipeline for improvement opportunities, promoting continuous improvement and data-driven decision-making across the organisation.
• Business Analysis & Solution Development: Facilitate workshops with stakeholders to understand business challenges, map current-state and future-state processes, and identify improvement opportunities.
• Business Analysis & Solution Development: Contribute to the design and implementation of digital, automation, and AI-enabled solutions that align with business objectives.
• Business Analysis & Solution Development: Configure and prototype low-code automations and AI workflows within approved platforms where appropriate (e.g. Power Automate, Copilot).
• Business Analysis & Solution Development: Establish baseline measurements and develop business cases and value-tracking frameworks for transformation initiatives.

Requirements

• Grade 12 / Matric – Essential.
• Bachelor's degree in Information Systems, Computer Science, Business Informatics, Industrial Engineering, or Business Management/Commerce with an IT focus or something similar – Essential.
• Business Analysis certification (IIBA ECBA/CCBA/CBAP), Lean Six Sigma (Yellow/Green Belt) and Microsoft Power Platform certifications (PL-900, PL-200) – Advantageous.
• Prince2, Agile/Scrum (CSM/PSM), or a change management certificate (Prosci) – Advantageous.
• Recognised AI or GenAI short courses (for example Microsoft AI-900 or Azure AI Fundamentals) – Advantageous.
• Advanced: MS Word, Excel, PowerPoint and Outlook.
• Advanced MS Office, especially Excel, PowerPoint, and Visio.
• At least one workflow automation or low-code platform, such as Power Automate, Power Apps, UiPath, n8n, Make, or Zapier.

How to Apply

Use the Apply Now button below to navigate directly to the official DSV recruitment portal and complete your online application.

Important: CareerCVPro publishes verified vacancy information and is not the employer. Applicants should never pay any fee to apply for a job.