Senior Product Manager – Agency – Kingmakers, Lagos

Job Overview

Kingmakers is currently hiring for the position of Senior Product Manager – Agency in Lagos. This role involves key operational responsibilities, and qualified applicants who meet the criteria below are encouraged to apply.

Job Details

• Employer: Kingmakers
• Location: Lagos, South Africa
• Posted: 3 August 2026
• Closing date: Not specified by source; applications may close without notice.
• Salary: Not disclosed by source

Key Responsibilities

• Own the product strategy and roadmap for the Agency domain, ensuring alignment with business goals and customer needs.
• Build a deep understanding of agents, cashiers, and retail customers to identify opportunities for improvement.
• Spend time close to users and frontline operations to understand real challenges and translate insights into product opportunities.
• Continuously improve the usability, efficiency, and effectiveness of Agency products and experiences.
• Identify, prioritise, and validate opportunities that create meaningful customer and business impact.
• Partner with Engineering, Design, Operations, and Commercial teams to deliver solutions from discovery through launch.
• Define success metrics and use data, feedback, and experimentation to guide product decisions.
• Balance short-term operational needs with longer-term product strategy.

Requirements

• Experience working in Product Management, Product Ownership, Business Analysis, Operations, or a similar role focused on solving customer and business problems.
• Experience contributing to the development and improvement of digital products, platforms, or operational solutions.
• Strong customer mindset with the ability to understand user needs and translate insights into meaningful product improvements.
• Analytical approach with the ability to use data, customer feedback, and business insights to support decision-making.
• Strong communication and stakeholder management skills, with the ability to collaborate effectively across Engineering, Design, Operations, and Commercial teams.
• Ability to work in a fast-paced environment, navigate ambiguity, and prioritise opportunities based on customer and business impact.
• Curious and proactive mindset, with a willingness to challenge assumptions, experiment, learn, and continuously improve.
• Strong ownership mindset with the ability to take initiative and drive outcomes.

How to Apply

Use the Apply Now button below to navigate directly to the official Kingmakers recruitment portal and complete your online application.

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