Customer Support Representative Mobile Call Centre Mr Price Money – Mr Price Group, Durban, Kwazulu Natal, South Africa

Job Overview

Mr Price Group is currently hiring for the position of Customer Support Representative Mobile Call Centre Mr Price Money in Durban, Kwazulu Natal, South Africa. This role involves key operational responsibilities, and qualified applicants who meet the criteria below are encouraged to apply.

Job Details

• Employer: Mr Price Group
• Location: Durban, Kwazulu Natal, South Africa, South Africa
• Posted: 1 September 2026
• Closing date: Not specified by source; applications may close without notice.
• Salary: Not disclosed by source

Key Responsibilities

• Respond to customer queries across multiple platforms (calls, WhatsApp, webchat, email).
• Log and update customer information accurately.
• Investigate and resolve account and product issues.
• Deliver friendly, consistent, and high-quality service.
• Meet response and resolution time targets.
• Follow company policies and service standards.
• Collaborate respectfully with team members and other departments.
• Continuously learn and grow your knowledge of our products and services.

Requirements

• Matric certificate
• years’ experience as a Customer Service Representative in a Telco environment.
• Strong communication and problem-solving skills
• Familiarity with WhatsApp for Business and webchat platforms
• Basic understanding of retail and Telco account servicing

How to Apply

Use the Apply Now button below to navigate directly to the official Mr Price Group recruitment portal and complete your online application.

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