General Manager, Customs, Air & Sea – DSV, South Africa, Kempton Park

Job Overview

DSV is currently hiring for the position of General Manager, Customs, Air & Sea in South Africa, Kempton Park. This role involves key operational responsibilities, and qualified applicants who meet the criteria below are encouraged to apply.

Job Details

• Employer: DSV
• Location: South Africa, Kempton Park, South Africa
• Posted: 14 August 2026
• Closing date: Not specified by source; applications may close without notice.
• Salary: Not disclosed by source

Key Responsibilities

• The General Manager, Customs position can be broken down into three areas of responsibility: Finance and Risk, People Management, and Customs & Operational Excellence.
• Formulates, monitors and achieves Customs objectives in line with country, regional and Air & Sea leadership requirements.
• Manages the Customs function within approved budgets and identifies cost efficiencies, productivity improvements and process enhancements.
• Supports accurate forecasting, operational planning and resource planning for the Customs function.
• Monitors Customs performance, productivity, service delivery and compliance-related metrics on a daily, weekly and monthly basis.
• Identifies, manages and escalates operational, financial, legislative and client-related risks that may impact Customs delivery, profitability, client commitments or DSV compliance obligations.
• Ensures internal and external controls, policies, procedures, KPIs and Standard Operating Procedures are applied consistently across the Customs function.
• Partners with Finance, Operations, Product, Commercial and Branch leadership to manage risk, support client requirements and ensure sustainable service delivery.

Requirements

• National Diploma / B. Degree/ B. Tech advantage
• Matric (Grade 12)
• Intermediate Microsoft Excel skills, basic Microsoft Word and PowerPoint, Office 365 applications and relevant Customs / freight forwarding system experience.
• Matric essential.
• Relevant Customs, Logistics, Supply Chain or Freight Forwarding qualification will be advantageous.
• years freight forwarding / Customs experience, with strong exposure to Customs Declarations across imports and exports.
• years management experience, preferably within a Customs, brokerage or freight forwarding environment.
• Experience managing Customs compliance, workflow, KPIs, audits, client requirements and operational risk.

How to Apply

Use the Apply Now button below to navigate directly to the official DSV recruitment portal and complete your online application.

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