Senior Operational Excellence Manager, Regional Training, Air & Sea – DSV, South Africa, Kempton Park

Job Overview

DSV is currently hiring for the position of Senior Operational Excellence Manager, Regional Training, Air & Sea in South Africa, Kempton Park. This role involves key operational responsibilities, and qualified applicants who meet the criteria below are encouraged to apply.

Job Details

• Employer: DSV
• Location: South Africa, Kempton Park, South Africa
• Posted: 14 August 2026
• Closing date: Not specified by source; applications may close without notice.
• Salary: Not disclosed by source

Key Responsibilities

• Deliver regional training initiatives in line with the Global Air & Sea Training Framework, approved training content, standards and governance.
• Facilitate instructor-led, classroom, virtual, onboarding, refresher and role-based training for operational employees, management and support functions.
• Support TANGO, CW1 and other operational system readiness through structured training delivery, user readiness support, assessments and post-go-live stabilization.
• Adapt approved global training material for local operational use without changing the intent of the global framework.
• Test training content, provide feedback to Global Training / MEA Operational Excellence and identify regional training gaps or practical business requirements.
• Develop country / branch examples, quick reference guides, training aids and reinforcement material where required and approved.
• Conduct assessments, quizzes, practical exercises and competency checks to confirm learner readiness and training effectiveness.
• Maintain accurate training calendars, attendance records, completion tracking, assessment results, feedback and adoption reporting.

Requirements

• Matric (Grade 12)
• Advantage: Diploma / Degree in Supply Chain, Logistics, Business Management, Industrial Engineering, Learning & Development, Organisational Development or related field. Equivalent operational experience may be considered.
• Advanced: MS Word, Excel, PowerPoint and Outlook. TMS exposure required. CW1 / TANGO, LMS, Power BI, SharePoint or similar tools advantageous.
• Minimum 5 years freight forwarding / logistics operational experience, preferably Air & Sea.
• Minimum 2–3 years training, facilitation, coaching, onboarding, business change or operational enablement experience.
• Must be able to support regional training delivery across UAE / Middle East and wider MEA where required.
• Fluent written and spoken English required. Arabic or other regional language advantageous.
• Strong understanding of Air & Sea forwarding, shipment lifecycle, operational workflows, data quality, finance / billing touchpoints and user adoption requirements.

How to Apply

Use the Apply Now button below to navigate directly to the official DSV recruitment portal and complete your online application.

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